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Most orders with delivery in the United States will arrive within 10 business days. International shipments may take up to 3 weeks. Once your order is placed, you will receive a tracking number via email. Please contact us if you need assistance making changes to your order.

The Story of us

Working behind the scenes in finance and administration at Ember Lab is very exciting and great fun. Sometimes however, our team feels a bit removed from the adorable Kena characters that the production team has daily contact with. So when the opportunity came along to stand up a merchandise shop, we couldn’t have been happier. The journey has unearthed some unexpected talents. We remain passionate about spreadsheets, organization and analysis but this project has inspired us in new ways. We hope you enjoy your visit to the Rusu Shop and return often.